Orders are dispatched from Perth. If an item is in stock and your order is placed, paid and processed before 12:00pm AWST (Perth time) on a business day, it will be dispatched the same business day.
We offer Australia Post Express Post (estimated 1–3 business days). Tracking details will be provided once your order has been shipped. Additional postage options may be available at checkout.
Our website uses industry-standard SSL encryption to protect your data. We handle personal information in accordance with the Privacy Act and only use your details to process orders and communicate with you.
Due to regulatory requirements for our products, we generally do not accept returns.
If you receive incorrect, damaged, or missing items, please email
support@globalpeptides.com.au
within 7 days of delivery. Include your order number, a description of the issue, and photos where applicable. We will arrange replacements or other appropriate remedies.
This policy operates subject to your rights under the Australian Consumer Law.
Orders can be placed online 24/7 and are processed once payment is received. To cancel an order, please email
support@globalpeptides.com.au
before dispatch. Orders cannot be cancelled after they have been shipped.
We accept bank deposits only. Prices, discounts, and promotions are displayed at the time of purchase. For large or wholesale orders, please contact us via email.
You may create an account during checkout to view your order history and status. Guest checkout is also available; if you checked out as a guest, you can request updates by emailing support@globalpeptides.com.au.
We aim to respond to enquiries within 5 business days and resolve any order-related issues promptly. If you have questions or concerns, please contact
support@globalpeptides.com.au
.
